App Privacy Policy
This App Privacy Policy explains how personal data is collected, used, shared and protected when you use the MeetYourMaybe mobile application and related in-app services (the "App"). The public website meetyourmaybe.com is covered by a separate website privacy policy.
1. Who we are
Operator / data controller:
Kaan Ugan (sole proprietorship)
Altintas Mah., Manolya Sk. No. 21, 48770 Dalaman, Mugla, Turkey
Email: privacy@meetyourmaybe.com
2. What information we collect
a) Account and login data
We may collect your email address, account identifier, login method, authentication tokens, verification status and related account security information.
b) Age and eligibility data
We collect your date of birth to confirm that you are at least 18 years old. We may store whether the age gate has been passed and when the age check was completed.
c) Profile data
We may collect profile information such as your display name, age, biography, gender, preferences, interests, settings and other details you choose to provide.
d) User-generated content
We may process content you upload, send or share, including profile photos, videos, stories, profile text, chat messages, reactions, reports and blocks.
e) Location data
If you grant permission, we may process approximate or precise location data to provide distance-based matching, nearby profiles and safety or anti-abuse features. You can control location permissions through your device settings.
f) Interaction data
We may collect app activity such as likes, swipes, matches, profile visits, story views, story likes, roses, blocks, reports, message metadata and feature usage.
g) Purchase and subscription data
If you make purchases, we may process premium status, subscription status, coin balance, purchase receipts, transaction history and app store payment identifiers. Payment processing itself is handled by Apple App Store, Google Play or other applicable providers.
h) Device, technical and security data
We may collect device type, operating system, app version, language settings, push notification token, IP address, logs, crash information and security signals needed to operate and protect the App.
i) Moderation and safety data
We may process reports, moderation decisions, blocked users, enforcement actions, abuse indicators and content review results to keep the App safe and enforce our Terms.
3. How we use your information
We use personal data to:
- create, manage and secure your account;
- verify that users meet the 18+ age requirement;
- provide profiles, matching, swiping, messaging, stories, reports, blocks, roses, coins, subscriptions and push notifications;
- show relevant profiles and distance-based features;
- process purchases, subscriptions and account entitlements;
- moderate content, investigate reports, prevent abuse, enforce our Terms and protect users;
- provide customer support and respond to enquiries;
- debug, maintain, improve and secure the App;
- comply with legal obligations and respond to lawful requests.
We do not sell your personal data.
4. Legal bases for processing
Where the EU General Data Protection Regulation (GDPR) or similar laws apply, we rely on the following legal bases:
- Contract: to provide the App and its core features after you create an account.
- Legitimate interests: to secure the App, prevent abuse, moderate content, improve functionality, respond to support requests and protect users.
- Consent: where required, for example for location access, push notifications or certain optional features. You may withdraw consent through app or device settings.
- Legal obligation: where we must process or preserve data to comply with laws, safety duties or lawful requests.
- Vital interests or public interest: where necessary in serious safety situations, for example to help prevent harm or respond to exploitation of minors.
5. How we share information
We may share limited information with:
- service providers who help us host, operate, secure, moderate and support the App;
- payment and app store providers, such as Apple App Store or Google Play, for purchases and subscriptions;
- authentication providers, such as Apple or Google, when you choose to sign in through them;
- push notification, cloud storage, database, email, analytics, crash reporting, moderation or security providers;
- professional advisors where necessary;
- authorities, law enforcement, reporting organizations or other parties where required by law or necessary to protect users, investigate abuse, or report illegal content.
Other users may see the profile information and content you choose to make visible in the App, subject to your settings and app functionality.
6. International data transfers
We are based in Turkey. Your information may be processed in Turkey, the EU/EEA, the United States or other countries where our service providers operate. Where required, we take steps intended to ensure appropriate safeguards for international transfers.
7. How long we keep data
We keep personal data only for as long as needed for the purposes described in this policy, including to provide the App, maintain security, comply with legal obligations, resolve disputes and enforce our Terms.
Account and profile data are generally kept while your account is active. Some records may be retained after deletion where required for safety, fraud prevention, legal compliance, accounting or dispute resolution. Server logs, moderation records, reports and purchase records may have different retention periods depending on their purpose and legal requirements.
8. Your choices and controls
You may be able to update certain profile information in the App, adjust visibility settings, block users, report content, control push notifications, control location permissions through your device settings, and request account deletion or support assistance.
Some information, such as your date of birth after verification, may not be freely editable for safety and legal reasons.
9. Your rights
Depending on where you live, you may have rights to access personal data we hold about you, request correction, request deletion, restrict or object to processing, request a portable copy of your data, and withdraw consent where processing is based on consent.
To exercise your rights, contact privacy@meetyourmaybe.com. We may need to verify your identity before responding. If you are in the EU/EEA, you may also have the right to lodge a complaint with your local data protection supervisory authority.
10. Children and minors
The App is not intended for anyone under 18. We do not knowingly allow minors to use the App. If we believe that a user is under 18, we may block access, suspend or delete the account, and take steps required by law.
Content involving the sexual exploitation or abuse of minors is strictly prohibited and may be preserved and reported to the relevant authorities or reporting organizations where required by law.
11. Security
We use technical and organizational measures intended to protect personal data against unauthorized access, loss, misuse and alteration. No online service can be guaranteed to be fully secure, so users should also protect their account credentials and device access.
12. Automated systems and moderation
We may use automated systems, human review or both to detect abuse, moderate content, enforce age restrictions, protect users and maintain service integrity. Enforcement decisions may include content removal, feature limits, account suspension or account termination.
13. Third-party services
The App may interact with third-party services such as Apple, Google, app stores, hosting providers, cloud storage providers, payment processors, push notification providers, moderation or safety providers, analytics and crash reporting tools. Those third parties may process data according to their own terms and privacy policies where applicable.
14. Changes to this policy
We may update this App Privacy Policy from time to time. The "Last updated" date shows when it was last revised. Material changes may be communicated through the App or another appropriate method.
15. Contact
For questions about this App Privacy Policy or how we handle personal data, contact:
Operator / data controller:
Kaan Ugan (sole proprietorship)
Altintas Mah., Manolya Sk. No. 21, 48770 Dalaman, Mugla, Turkey
Email: privacy@meetyourmaybe.com